FAQs - Complaints


If you are still not satisfied with our response, then you may wish to raise your complaint with the professional organization for your destination.

In the UK: English UK

English UK,
219 St. John Street, London
Tel: 020 7608 7960

[email protected]


In Ireland: ACELS

Quality & Qualifications Ireland
26-27 Denzile Lane
Dublin 2
Tel: +353 1 9058185


In the USA and Canada:

In the event that you have exercised our formal complaint procedure, and your concern has not been resolved, you have the right and are encouraged to contact our accreditor.

US: www.accet.org
Canada: www.languagescanada.ca

Last updated: 
08 September 2017
If you question is not answered here, please contact student advisor.

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